Frequently Asked Questions

Below, we answer all of our most frequently asked questions. Any questions we haven't answered? No worries, simply get in touch and we'll provide you with any further information you might need.

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What is the difference between Sealed and Constant Airflow Inflatables.

Constant airflow inflatables are machine-stitched and require a blower to continuously pump air through the inflatable to keep it firm. The obstacle course is kept inflated via a standard 6m air inlet tube attached to the blower.

Sealed inflatables are hot air welded or glued and when inflated are completely airtight. This includes our sealed modular inflatables (Aqua Adventure Series, Aqua Fun Series and Tiny Tot Series) and toys & games. 

Do I need to worry about product height, obstacle height and slide height.

The obstacle and slide height are important to ensure your inflatables will be suitable in the pools water depth.

What is the minimum water depth for Aflex inflatables.

We adhere to minimum water depths as per the Australian Standard AS3533.4.5 calculation.

Minimum water depth = (platform height in metres + 1.8m (average height of user)) /2
e.g. Minimum water depth for 1.1m high slide
(1.1m + 1.8m)/2 = 1.45m

How long does it take to inflate the products.

Allow 10-15 minutes for average constant airflow inflatables. Sealed modular inflatables may take slightly longer depending on sizes and number of products.

How do I set up Aflex constant airflow inflatables.

Refer to our video showing how to set up Aflex constant airflow inflatables.

Watch Video

How do I set up Aflex sealed inflatables.

Refer to our video showing how to set up Aflex sealed inflatables.

Watch Video

I've lost my Aflex Operations Guide, what should I do.

We supply an Aflex Operations Guide with all inflatable orders. If you've misplaced yours - no worries - simply  click here to get in touchand we'll supply you with a new one.

How should I store my inflatables.

We recommend storing inflatables only when they are completely dry. After lifting from the water, wipe dry with towels. For constant airflow inflatables, leave inflated on the side of the pool with the blower still attached and running to help dry out the product from the inside. For long term storage we recommend storing on a trolley to keep it off the ground.

How many lifeguards do I need for Aflex aquatic inflatables.

Each facility will need to undertake their own risk assessment to determine the placement and numbers of lifeguards.

What is the lifespan of an Aflex inflatable.

Aflex inflatables will remain in good condition for 3 years on average with regular use (i.e. most weekends and school holidays). Some of our clients have been using their inflatables well over 5 years and they remain in good condition.

How do I take the best care of my Aflex inflatables.

Ensure products are dried well after use, rolled up and lifted carefully onto a trolley for storage. Do not drag your inflatables. Your Aflex Operations Guide provided with your product includes a full checklist as to how to take the best care of your inflatables. View the following instructional video for more information.

Watch Video

How do I repair a hole or a rip in my inflatable.

Minor abrasions are easily repaired with patches and glue. Refer to your Aflex Operations Guide for repairing instructions or contact Aflex. Refer to the above 'Caring for Your Inflatables' video for instructions to repair a hole in your inflatable.

How do I prevent mildew in the inflatable.

Mildew is not usually a problem if the inflatable is stored correctly. The easiest way to prevent mildew is to ensure the inflatable is not stored wet. It is very easy to dry by simply leaving the inflatable on the pool-side after use, with the blower still running. The warm air is pumped in and it dries from the inside very quickly. Excess water on the outside can be dried off with towels.

Will the thread rot and the stitching come apart.

At Aflex we use extremely heavy-duty, synthetic, rot-proof thread and specially designed multiple-seaming techniques incorporating several rows of stitching to ensure an extremely durable product.

How do I know if the correct air pressure is being used for my inflatable.

An easy method to check if the air pressure is correct is to ensure that the inflated tubes or pads are tight to walk on. It is important that the correct pressure is maintained for the safety of users and for prolonging the lifespan of the inflatable.

How many children should be on the inflatable at any one time.

This depends on a number of different factors including the size of the inflatable. Refer to product information sheet supplied with your inflatable for details.

How are Aflex products shipped.

This depends on the time frame and the size of products. Choose air freight for prompt delivery. For larger orders, we often recommend sea freight for better shipping economy. 

What accessories will I need for my Aflex inflatables.

Our friendly sales team will ensure you will have all of the required accessories for your inflatable/s. Generally a blower/pump and carry sheet or trolley are necessary.

Air was coming through from my constant airflow inflatable. Is this normal.

Yes, this is normal however no growth should be allowed to form. Regular cleaning, by wiping the underside of the inflatable with a leather glove, will enhance the life of the product. This can easily be managed through a maintenance programme.
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